Cancellation During Site Build Phase

Unlike other brands, SellOnLine does not lock you into an ongoing contracted period of one or more years.  We believe the service and value we bring speak for itself meaning that your contracted period is roles month to month starting on the first (1st) day of each calendar month.  However, whilst the ongoing usage of the system is governed by the rolling monthly term, there are exceptions that allow cancellation once an order form has been submitted.

Cancellation During the Site Build Period:

In the unlikely event that you wish to terminate the Site Build period, the following rules shall apply:

Site Build Has Commenced:  In this scenario no refund is available given work has commenced and time allocated to the build project, sourcing Content where required, putting together the wire-frame of the site and work in progress.  The full Site Build Fee is forfeit as a result as detailed in the EULA.

Site Build Has Not Commenced:  In the event that the actual Site Build has not commenced and in compliance with our published EULA an Administration Fee of US$100.00 shall be deducted from the Site Build Fee prior to initiating a refund.  The Administration Fee covers the allocation of the Server, Setup of the basic administration system, firewall etc., that are initiated as soon as an Order is received, furthermore covers the costs of the handling fee’s charged by the Payment Gateway provider.

Please ensure ahead of submission of an Order Form and payment that you understand the terms above and the EULA conditions of acceptance.  For further clarity please do not hesitate to contact us at enquiries@sellonline.asia.  Our Team of experts will be happy to advise your next steps and provide further direction before committing to the Order Form process and starting the Site Build Phase ensuring a smooth transition and start of your online Digital Footprint.