Welcome to our Support Center
< All Topics
Print

Preparation

Preparation

Preparation is King!!  Good preparation leads to clear communication and translates to a greater understanding of your needs and goals, outline of your business, products and services and a faster Site Build phase.  SellOnLine advise that ahead of starting the Order submission phase or during the first 30-days after placing an order, that you think about:

Graphics:  Specifically are there any graphics that you will provide for the site and/or will you request SellOnLine Team to source Graphics?  Graphics can take the form of Photographs, Images (jpg, png) or artwork.  All Graphics form part of the Content for the site.  Where you will provide any graphical Content, you must conform with the EULA stating clearly that all graphics are either owned by yourself or correctly licensed from a third party.  SellOnLine holds no responsibility for any graphics that contravene any IP or breach of any local legislation.  Please prepare a list that clearly identifies each graphic by a unique name and description and placement (if any) on the website/storefront.  In the event that you wish SellOnLine to provide Graphics, please state clearly what Content you wish SellOnLine to source.

Text:  As for Graphics, please prepare and clearly detail by unique naming convention any textual Content you shall provide, for example if you are looking at an About Us with an historical linkage to how the company was created, provide a written brief and save as a single file for each textual element, clearly specifying to SellOnLine where the relevant textual element should be placed on the site.  Additionally, SellOnLine can also provide copy write services and add textual elements here thought relevant where you are unable to provide input.

Pages/Sections:  Please put some thought into your site Pages and/or Sections.  For example, it may be tempting to add a Page “About Us” and a second Page “Our History” but if you have a limited number of Pages available and not wish to migrate to an upgrade for additional sites, then adding the History as a Section within the About Us page may be more beneficial.  Typical pages are Home (Landing Page), Contact Us, About Us, thereafter Pages vary depending on needs, for example Products and Services could be listed on a single page or each Product and Service may be allocated their own Page.  We are always prepared to offer best practice advice during this thought process or simply provide us the information and we shall determine the best course of action applicable.

Shared Drive:  On submission of the Order Form for the Plan selected, you will receive am email detailing the Shared Folder to which you shall load your Company Logo and any further Content as detailed above.  Please also prepare a single sheet listing the Graphical and Textual Content you will provide, naming convention and proposed location on the site (if any), additionally the Graphical and Textual Content you wish SellOnLine to source and build.

Payment Gateway Choice:  Please specify the preferred local Payment Gateways you would link implemented in your site.  SellOnLine have a large selection of Payment Gateways to chose from but in the unlikely event that we are unable to provide linkage to the Payment Gateway of choice we shall inform you in writing, making recommendations of an alternative gateway.

Third-Party Integration:  If you would like integration to additional third-party systems such as Chat Services, Mailing Systems, CRM etc., please detail the third-party system details.  SellOnLine shall investigate the system linkage and if possible to proceed shall incorporate within the site build, else shall advise if we are unable to comply with the request or if an alternative solution is available whichever if the most relevant.

Assign a Project Manager:  A critical aspect often overlooked is to assign a single-point of contact that SellOnLine may interact with during the build phase to clarify any information, request further input etc.  This will serve to ensure that the site is built without confusion or misunderstanding.  Please provide SellOnLine of the Contact Name, Position, Email and Cell number.

For any further clarification or direction please contact us via enquiries@sellonline.asia.

Table of Contents